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1. REMOVE CREATIVE CLOUD FROM MAC INSTALL
2. REMOVE CREATIVE CLOUD FROM MAC UPDATE
3. REMOVE CREATIVE CLOUD FROM MAC FULL
4. REMOVE CREATIVE CLOUD FROM MAC PRO
5. REMOVE CREATIVE CLOUD FROM MAC CODE

So you could end up with two versions of the app on the client Mac (if the uninstall fails) or zero versions (if the installation fails). Having said this, if there is an execution error, the error will be reported in the Policy’s log but execution will continue.

If the target Mac is tight on space, you might choose Before. The only detail to consider when pairing an uninstall script and an installation package in a single Policy is whether to set the script Priority to Before or After. In this case, I’ll just change the parameters for each call.)

REMOVE CREATIVE CLOUD FROM MAC PRO

(Yes, you can call the same shell script more than once in a Jamf Pro policy.

REMOVE CREATIVE CLOUD FROM MAC INSTALL

I can also add a Packages payload to such a Policy that installs the new major version that I want, making this a turnkey upgrade for use in managed deployments or in Self Service.īecause the labs I maintain will be making the move from 2020 versions to 2021 when the current academic Term ends in December, I have a Policy tested and ready to deploy that will call the UninstallAdobeApp.sh script once per app being uninstalled and then install all of the corresponding 2021 apps.

Now, whenever I need to uninstall an Adobe app of a particular major version - now or in the future - I can create a Policy with a Scripts payload, specifying the sapCode for Parameter 4 and the baseVersion as Parameter 5. I uploaded that script to Jamf Pro using the name UninstallAdobeApp.sh. The only change I made from the earlier example is that I inserted the variables $4 and $5 where the sapCode and baseVersion values would go. Jamf Pro runs scripts as root, so I don’t have to worry about that part. "/Library/Application Support/Adobe/Adobe Desktop Common/HDBox/Setup" -uninstall=1 -sapCode="$4" -baseVersion="$5" -platform=osx10-64 -deleteUserPreferences=false Here it is (without the documenting comments that I have included in my production version): #!/bin/sh So I wrote the simplest of shell scripts to achieve this. But since you can specify parameters for a script used in a Jamf Pro policy, I can write a more flexible script and call it with whatever pair of variables I need. Prior to getting my lab Macs enrolled into the Jamf Pro MDM, I probably would have used Apple Remote Desktop to send that command as root, adding lines for each additional app I needed to remove.

REMOVE CREATIVE CLOUD FROM MAC CODE

If the app is not present at all, it will return an Error Code 135. You need to run this command as root (e.g., prepend with sudo if running from Terminal in an admin account on the machine in question), otherwise it will report an Error Code 105. Thus, the command to remove Photoshop 2020 from a machine would be: "/Library/Application Support/Adobe/Adobe Desktop Common/HDBox/Setup" -uninstall=1 -sapCode=PHSP -baseVersion=21.0 -platform=osx10-64 -deleteUserPreferences=false A chart of the possible codes are listed on this page:įor example, here are the codes for the apps I mentioned earlier and the baseVersion corresponding to the 2020 release: App Name This Setup command allows you to uninstall an app by specifying its sapCode (similar to the four-character Creator code found in Classic Mac OS) and which major version (baseVersion) should be removed.

It’s Documented!Īdobe describes the command line method here:Įssentially, Adobe has an executable located at /Library/Application Support/Adobe/Adobe Desktop Common/HDBox/Setup. Since that technique is not very well known, I thought it was worth blogging about, especially for those of you whose MDM is Jamf Pro, where you can leverage its ability to supply parameters to a shell script to make a very flexible solution.

REMOVE CREATIVE CLOUD FROM MAC FULL

To upgrade to the new 2021 versions, you need to install them separately and then uninstall the 2020 versions (to recover the internal disk space and avoid versioning issues).Īdobe offers a number of ways to do the uninstall:

REMOVE CREATIVE CLOUD FROM MAC UPDATE

RUM) will update some of your apps but not all of them. So now we have the unusual situation where using the Remote Update Manager tool (a.k.a. Strangely, their video-centric apps did not get the major version upgrade but were bumped to a x.5 version number instead. Recently, Adobe released the 2021 versions of some of its Creative Cloud apps like Photoshop, Illustrator, and InDesign.